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Thread 'My email address contains an error'

Questions and Answers : Getting started : My email address contains an error
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ProfileMikeMarsUK
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Message 26174 - Posted: 19 Jan 2007, 8:04:39 UTC
Last modified: 19 Jan 2007, 8:07:10 UTC

Rene L. Laude:

The email registered is: renelaude@----.net
but it should be: renelaude@----.com
I don\'t find a way to correct it and you should not have a way to connect with me.
Please correct it and please let me know that you have done it.
Thank you.


Email address masked out for your protection - otherwise it\'ll be picked up by spam robots within days, and you\'ll be the recipient of an increasingly large amount of spam.

We can\'t change the email address from our side - you\'ll need to set it via:

* Your account (in the menu bar to the left)
* click the \'Email address\' link (in the top section of your account details)

Now enter your correct email address.

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Profileold_user428730

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Message 26535 - Posted: 3 Feb 2007, 4:54:39 UTC

Hi,
got a problem with my E-mail. I changed the provider. My former E-mail is not longer valid. Had to create a new account to start with CPDN again. How can i get back my credits?

CU
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Les Bayliss
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Message 26536 - Posted: 3 Feb 2007, 5:29:41 UTC

You can\'t, because you can\'t merge accounts. (Two different \'people\'.)
Go back to your old account, and use the option near the top of \"Your Account\" page to change your email address. The project web site doesn\'t know that your old email account is no longer valid, so you can still use it to log in and change it.

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Message 26543 - Posted: 3 Feb 2007, 7:34:42 UTC - in response to Message 26536.  

You can\'t, because you can\'t merge accounts. (Two different \'people\'.)
Go back to your old account, and use the option near the top of \"Your Account\" page to change your email address. The project web site doesn\'t know that your old email account is no longer valid, so you can still use it to log in and change it.



Thanks for the replay. Forgot my password too .-(
To retrieve it (or the account-key), i´ll get a mail i can´t open

What a cruel world :-))
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Les Bayliss
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Message 26545 - Posted: 3 Feb 2007, 7:51:00 UTC

Account key is no prob.
It\'s in the file: account_climateprediction.net.xml, which is in the BOINC folder.
Look for \"authenticator\" in the third line down.

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Message 26550 - Posted: 3 Feb 2007, 8:39:25 UTC
Last modified: 3 Feb 2007, 8:40:34 UTC


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Message 26548 - Posted 3 Feb 2007 8:17:43 UTC - in response to Message ID 26545.

Account key is no prob.
It\'s in the file: account_climateprediction.net.xml, which is in the BOINC folder.
Look for \"authenticator\" in the third line down.



I got only the new \"authenticator\". Reinstalled Windows 2 weeks ago. Had to format the partition + lost all data. Reinstalled BOINC + all other applications.

Now i have 2 accounts with the same nickname. Is it possible to send the old \"authenticator\" to my new E-Mail .................. DELETED!

Need more coffee :-))


Heiner

I\'ve deleted your original post to protect you from spammers, after you posted your email address.

And, no, the old account key can\'t be sent to your new email. It\'s all automaticly done by the server software.
Bad luck all round there, losing the lot.

For future reference, you should backup your BOINC folder once a week or so, to guard against a computer problem. In this case, you would also have needed to have at least one backup on cd/dvd, to save the key.


Backups: Here
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Message 26551 - Posted: 3 Feb 2007, 11:05:38 UTC - in response to Message 26550.  



For future reference, you should backup your BOINC folder once a week or so, to guard against a computer problem. In this case, you would also have needed to have at least one backup on cd/dvd, to save the key.



That´s absolutely true. I only saved own documents.
Now i wasted >50.000 :-((
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